Shipping policy

At North convenience, we want to make your shopping experience simple and convenient. We currently offer shipping within Canada only. We do not currently offer international shipping.

Shipping Within Canada

We ship orders to eligible addresses throughout Canada. Orders are processed and shipped from our available fulfillment locations, and delivery times may vary slightly depending on the destination and shipping carrier.

Processing Time

Orders are generally processed within 2–3 business days after the order has been successfully placed and payment has been confirmed.

Processing includes order verification, preparing your products, packaging, and handing the shipment over to the shipping carrier.

Transit Time

Once your order has been processed and shipped, the estimated carrier transit time is approximately 3–5 business days.

Transit times may vary depending on your location, carrier operations, weather conditions, holidays, or other circumstances outside our control.

Total Shipping Time

The estimated total delivery time is:

Processing: 2–3 business days
Transit: 3–5 business days
Total Estimated Shipping Time: 5–8 business days

Please note that these are estimated business-day timeframes and are not guaranteed delivery dates.

Order Tracking

Once your order has been shipped, tracking information may be provided when available. You can use the tracking information to follow your shipment's progress and estimated delivery status.

Shipping Delays

While we work to process and ship orders promptly, occasional delays may occur due to circumstances outside our control, including severe weather, carrier delays, holidays, high shipping volumes, incorrect or incomplete delivery information, or other unforeseen events.

If your order appears to be delayed beyond the estimated delivery timeframe, please contact us and we'll be happy to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Please carefully review your address before submitting your order.

If you notice an error in your shipping information after placing an order, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that changes can be made after an order has entered processing or shipment.

International Shipping

North convenience currently does not offer international shipping. Orders are shipped only to eligible addresses within Canada.

Contact Us

If you have questions about shipping, your order, or delivery, please contact us:

North convenience
Phone: +1 519-542-6991
Email: info@northconvenience.shop
Physical Address: 1201 Lakeshore Rd, Sarnia, ON N7S 2L1, Canada